CTI Link Client

CTI Link Client is a powerful software developed by CTI Link Client to enable businesses to handle their phone calls in a more efficient manner. The software allows businesses to integrate their phone system with their computer system, providing a seamless communication experience.

With CTI Link Client, call center agents can manage their calls from their computer screens instead of using a phone. This feature eliminates the need for paper-based call logs and improves accuracy. The software also provides features for tracking calls, recording and storing conversations, and generating detailed reports on call volume, duration, and outcomes.

CTI Link Client further enhances communication by integrating with other business software. For instance, it can be used to initiate calls from within customer management or CRM software, allowing agents to access customer information during calls.

The software is easy to use and requires minimal training. The user interface is simple and intuitive, and its capabilities can be customized to meet the needs of different businesses.

In summary, CTI Link Client is an essential tool for businesses that want to streamline their communication processes and improve customer service.